Conflict management in the Romanian business environment

Some of the conclusions of a study made back in 99:

- a great majority of Romanian managers are task oriented leaders, meaning that in a conflict situation they adopt a win-lose approach (keywords: defending, competition) rather than win-win (which is a people oriented approach - keyword: compromise)

- the communication manner is an assertive one, meaning that the middle and low level management have little input in the organizational improvement or innovation if there's any.

One may argue that this defines a business context based on cultural values. Put this in the yesterday's "5 year from now on" context and you will think I was optimistic (a friend called me idealistic). It may be so, however it is so true that everything starts from education and this is one of the pillars that Romanians seem to lack the most nowadays.

You can read the entire study from here.

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